🛡️ Ironclad Stack — Official Legal & Compliance Documentation

Privacy Policy, Terms of Service & Refund Policy

Parent Entity: Ironclad Stack (https://ironcladstack.com)
Product: Airlock Studio Pro (Universal AI Privacy Engine)
Official Contact: support@ironcladstack.com

1. Zero-Cloud Privacy Policy (Chrome Web Store & GDPR Compliance)

Airlock Studio Pro is architected on a strict 100% Client-Side RAM Processing model:

Zero Document Uploads: All text, legal contracts, PDFs, Word (.docx), Excel (.xlsx), and images are processed exclusively inside your local browser memory (RAM). No document content or Personally Identifiable Information (PII) is ever transmitted to Ironclad Stack servers or any third party.
Local Vault Storage: Reversible token mappings are stored strictly in your local browser storage (localStorage / chrome.storage.local).
Anonymous Hardware License Verification: To enforce seat limits (1-PC, 2-PC, 5-PC) and prevent trial abuse, the software verifies a non-reversible cryptographic hash of your license key and an anonymous hardware signature (HWID). No personal files or prompts are ever included in license checks.

2. Terms of Service & Hardware Seat Licensing

Free Tier: Grants 3 document/prompt sanitization operations per calendar month per physical computer (HWID). Requires an active internet connection for quota verification.
PRO Subscriptions & Lifetime Licenses: Available in Solo (1 PC), Duo (2 PCs), and Agency (5 PCs) tiers. Once activated, PRO licenses unlock 100% Offline Mode and unlimited processing.
Anti-Piracy & Automatic Seat Lock: Each license key automatically locks to the authorized number of hardware devices upon activation. Attempting to share or activate a key beyond its purchased seat limit triggers automatic protection and may result in permanent key revocation without refund.

3. Refund & Guarantee Policy

Because Airlock Studio Pro provides a Free Monthly Trial (3 full runs) allowing customers to test all core features prior to purchase, and because cryptographic license keys operate offline once activated:

If a newly purchased license key fails to activate due to a verified technical defect on our end, Ironclad Stack will issue a replacement key or a full 100% refund within 14 days of purchase.
Once a cryptographic license key has been successfully activated and locked to a hardware device (unlocking permanent offline access), refunds cannot be issued except where required by applicable consumer law.
For billing support, enterprise invoices, or assistance, contact support@ironcladstack.com.